Travel Alert: COVID-19 UPDATES AND CANCELLATION POLICY

WE REMAIN OPEN AND READY TO SUPPORT OUR COMMUNITY DURING THESE CHALLENGING TIMES.

—————————————————————————————————–

OUR TOP PRIORITY — OUR GUESTS:

The health, safety, and happiness of our loyal guests and team members is our top priority—and we have been working hard to establish increased health and safety practices across our hotel. We’ve introduced Rest Assured™, a five-point program designed to ensure guests and staff may be put at ease while on property. Our standards include extensive sanitizing measures, frequent cleaning of public spaces, social distancing in all areas of the hotel, contactless food ordering and delivery, and much more. No detail has been left unturned and we cannot wait to welcome you back.

Rest Assured collectively takes a holistic and innovative approach to the guest experience, safety, and wellness.

Safety is our Priority: Our advanced cleaning protocols are supported by evidence-based science and are designed to keep guests and associates safe.

Service Reimagined: We are transforming our operational processes and establishing new service offerings which are quickly becoming an industry-standard for health and wellness.

Innovative Accommodation: We are leveraging innovative technologies to focus on the details, so guests don’t have to.

Proactive Communication: We pride ourselves on our clear communication and transparent accountability. If you have questions, we’re here to help and inform.

Together We Thrive: Together, we create a brighter, healthier future for our guests, associates, and communities.

All Rest Assured protocols meet or exceed the minimum standards set forth by the Centers for Disease Control & Prevention (CDC), the World Health Organization (WHO) and the U.S. Occupational Safety & Health Administration (OSHA). Cleaning protocols were developed with guidance from the Environmental Protection Agency (EPA), the National Restaurant Association (NRA), and the American Hotel and Lodging Association (AHLA).

These safety measures also mean that some of our services and amenities may differ from your last experience or some services and amenities may be currently operating with a limited capacity.

For more information on the Rest Assured program please visit travelrestassured.com.

Please contact us at 877-527-5778 with any questions or concerns, and if your plans change, simply cancel your reservation within 24 hours of your arrival date.