Best Rate Guarantee
Larkspur Hotels & Restaurants guarantees that every hotel reservation booked through our websites will have the best rate publicly available on the Internet.
If you have booked a Larkspur hotel on our website and have found a lower rate on another website, for the same hotel, room type and dates, and within 24 hours of the original booking, we will match the lower rate you found plus discount that rate by 20%!
You must do the following to claim the Larkspur Best Rate Guarantee:
- Complete the required information in the Larkspur Best Rate Claim Form. Upon verification of your claim, Larkspur Hotels & Restaurants will honor that rate for the nights for which the lower rate was found, and offer an additional 20% off the lower rate.
- The lower rate must have been found within 24 hours of making your original reservation on a Larkspur Hotels & Restaurants website for an arrival date no less than 48 hours from the confirmation date.
Here is how our Best Internet Rate Guarantee works:
- Let's assume that you book on any Larkspur website for a two night stay at $199 per room per night.
- Within 24 hours, you find a rate for the same Larkspur Hotels & Restaurants hotel of $189 per room per night through another website for the same dates, same room type, and rate payment requirements and restrictions.
- Complete the Larkspur Best Rate Claim Form and submit.
- If we verify that indeed your booking with us is confirmed and a lower rate is available and bookable via another website, Larkspur Hotels & Restaurants will honor that rate for the nights for which the lower rate was found, plus give you an additional 20% discount for every night during your stay for which the lower rate was found.
- Rooms on the other website must be publicly available and bookable on the Internet at the time of verification.
- Rate comparison will be made net of any taxes, gratuities, or any other fees associated with the room rate, and the lower rate found must still be available at the time we validate the claim.
Note: This Guarantee has the following exceptions:
- Nightly rate or total price disparities that occur from redeeming coupons or discounts offered by third party merchants.
- Opaque or auction sites where the hotel brand and/or the specific hotel is not known until booking is finalized. (i.e. Hotwire, Priceline, etc.)
- Packaged rates that include air, car rentals, taxes, service charges, meals, coupons, parking, services, or other services and amenities.
- Qualified discount rates including, but not limited to, Government, AAA or AARP/Seniors.
- Unpublished, negotiated rates with corporations, travel agencies, groups, associations or other rates that are not publicly available.
- Rate disparities solely attributable to fluctuations or differences in currency exchange.
- Rate differences due to rounding to the nearest dollar by some 3rd-party sites.
- Rate disparities found on meta-search engines (i.e. kayak.com, sidestep.com, etc) are not applicable for best rate guarantee.