Culture & Philosophy
Larkspur Hotels & Restaurants' success is based on providing genuine and caring hospitality in clean, well-appointed hotels that are specifically designed to meet the needs of our guests. High guest satisfaction drives demand for our hotels and is our foundation. Larkspur Hotels & Restaurants's "guest-centric" culture differentiates us from other hotel companies and is at the core of who we are.
Our success depends on customer-focused sales, effective marketing and strong inventory management to maximize our revenues; efficient and productive operations to minimize expenses throughout all aspects of our business without compromising guest satisfaction; and the highest integrity in accounting reporting our results. The combination of these elements generates strong and sustainable success and growth.
Our entrepreneurial spirit provides opportunities for growth from within and allows for a creative, challenging and fun environment where we celebrate wins. We treat each other with mutual respect in a team environment of trust and accountability where those who live the Larkspur Hotels & Restaurants culture and make contributions to our success are rewarded.
Our ability to excel is a function of the attitudes, behaviors and relationship skills of our team members. Therefore it is important that we are strategic and intentional about selecting team members who share our core values and beliefs. Some of these are: communicating openly, respecting other people, understanding others' ideas and points of view, teamwork, improving continuously, closure, trust, accountability, follow-through, hard work, desire to be a contributing part of the winning team, fairness and genuine care for the success of others. Our core values and beliefs explicitly exclude the need to be right/prove others wrong, to have power and control, and to withhold information.
Larkspur Hotels & Restaurants exemplifies its culture in the community as well - in each community where our hotels or offices are located and where we live. Participation in programs, contributions and community affairs is encouraged and supported and a commitment to and an awareness of environmental issues and personal wellness and health is also part of the Larkspur Hotels & Restaurants culture. We embrace and develop sustainable practices to the extent possible throughout our business.
Our company leaders reflect, model and are mentors of our culture - they help, support, empower and recognize team members at all levels. Our team is consistent and aligned in our values and beliefs. This is our Larkspur Hotels & Restaurants Culture, which drives our continued success and growth and makes us a great company.
Larkspur Hotels & Restaurants
125 East Sir Francis Drake Blvd., Suite 200
Larkspur, CA 94939
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